Refund Policy
Pia Bella Hotel ensures that all refunds are processed according to our policy. Please review
the following guidelines for more details:
1. Eligibility for Refunds:
A refund request is only applicable if the services provided by the hotel were not as
expected or if there was a fault in the booking process. All refund requests must be
made within 7 days of check-in.
2. Processing Time:
Refunds will be processed within 14 business days to the original payment method
used for booking.
3. Non-Refundable Items:
Certain services, including but not limited to meals, spa treatments, and excursions,
may not be refundable if they were utilized.
For further assistance, please reach out to our customer service team at:
Email: info@piabella.com
Phone: +90 392 650 5000